FTT Returns

You tried it. We’ll return it.

Starting at $14.99 · Gold Members: Save $3.99

Pay per pickup: $14.99 includes the first 10 driving miles, plus $1.00 per additional mile up to a 15-mile radius. Maximum pickup price: $19.99 before any Gold discount. No Returns subscription, included pickups or rollover. Review your total before payment.

Active Gold includes one $3.99 Returns discount per monthly billing period. Discounts cannot stack. Benefits continue until the paid period ends after cancellation.

Create your accountManage your returns

Sign in with a verified email. A membership is not required for Returns; live booking remains subject to activation.

How FTT Returns works

  1. 1

    Prepare your return

    Package your eligible return securely and attach a valid prepaid shipping label.

  2. 2

    Review a pickup

    Provide pickup and carrier details, then review eligibility, the price and courier estimates.

  3. 3

    We pick it up

    An Uber courier collects your prepared package.

  4. 4

    We deliver it

    Your package is taken to the eligible shipping-carrier drop-off.

  5. 5

    You get confirmation

    Track delivery and view courier proof when available. Carrier acceptance and retailer refunds are separate.

Check your ZIP code

Enter your five-digit U.S. ZIP code. No email address is required to check availability.